What Sets Us Apart We now work directly with our own steam cleaner manufacturer in Italy. NO other US importer works with this company. We have helped develop Chief Steamers based on our use and what we know we need in a steam cleaner. We know the technology so well, we can dictate how we want the machine to perform. We know how to build and repair these machines so you will have the absolute best customer service if there ever is a problem. We have a Chief Steamer in various price ranges and uses for what your cleaning needs are. Our Chief Steamers are portable but commercial and industrial grade while running on 120 volt electricity. And we now offer all of our Chief steamers in 240 voltage as well. If you have any questions at all about what kind of steamer to purchase, feel free to call us at 201-261-7497 to find the perfect steam machine. If you have a steaming cleaning problem, we have the steam cleaning solution! Customer Service Call us and a real person will pick up and answer your questions We know we really should not brag about excellent customer service. Every company claims they have great customer service. And most probably do. The way we base our customer service is this way.........Its our job! Many people will have questions about a Chief Steamer before they are ready to buy. Call us. We will most likely answer the phone to chat and answer questions. If we do not, then there will always be a call back in a reasonable amount of time. The same with emails. We know this is a big purchase. Information needs to be gathered, and questions need to be asked. And.......we will almost ALWAYS know the answer.