Corporate Philosophy ROADMASTER is the 21st century version of an Horatio Alger success story. Jerry A. Edwards founded ROADMASTER in 1970 with not much more than a can-do attitude, and a philosophy of personal and corporate self-sufficiency. Self-sufficient is ROADMASTERs core value. Hands-on design and manufacturing ROADMASTER doesnt outsource. Our products are designed, engineered and manufactured at our plant in Vancouver, Wash. with virtually every process done under the same roof. The reason for hands-on manufacturing is simple: quality. Quality starts on the inside, and when you control the process, you control the quality, as Edwards is fond of saying. To our way of thinking, quality first is the reason more ROADMASTER towing products are on the road today than any other brand by nearly a two-to-one margin. The most stringent testing in the industry ROADMASTER uses computerized testing as well as "real world" physical testing to ensure structural integrity, longevity, and the safety of your family. The software program we use is called FEA, which stands for finite elemental analysis. If that sounds complicated, thats because it is FEA is the same program NASA scientists use to test their designs. Superior customer service ROADMASTER is committed to providing the best service before, during and after the sale.